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DocuWare

DocuWare

Composite Score
8.4 /10
CX Score
8.7 /10
Category
DocuWare
8.4 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

5% Negative
3% Neutral
92% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 85

Searchability

89

Document Sharing

88

Document Hosting

88

Security and Access Control

86

Metrics and Reporting

85

Access Tracking

84

Publication Workflow

84

Check Out Check in

83

Version Control

83

Editor Functions

82

Indexing and Classification

80

Vendor Capability Ratings

Average 85

Ease of Data Integration

90

Quality of Features

88

Ease of Customization

88

Breadth of Features

85

Availability and Quality of Training

85

Business Value Created

85

Usability and Intuitiveness

85

Ease of IT Administration

84

Vendor Support

83

Ease of Implementation

83

Product Strategy and Rate of Improvement

79

DocuWare Videos

DocuWare Reviews

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Optimizing business processes with DocuWare

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Anuroop V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Good product to use for documentation

Likeliness to Recommend

7 /10

What differentiates DocuWare from other similar products?

DocuWare offers advanced workflow automation capabilities that enable organisations to streamline and optimise their business processes. Users can design custom workflows to automate document routing, approval processes, notifications, and tasks, reducing manual errors and accelerating productivity.

What is your favorite aspect of this product?

advanced workflow automation capabilities. DocuWare enables organisations to streamline their business processes by automating document routing, approval workflows, notifications, and tasks. This automation not only reduces manual errors and accelerates productivity but also allows employees to focus on higher-value tasks, leading to improved efficiency and operational excellence within the organisation.

What do you dislike most about this product?

Ui design is outdated or less modern compared to other document management solutions. Improvements to the user interface and user experience could enhance overall usability and adoption.

What recommendations would you give to someone considering this product?

Evaluate how well DocuWare integrates with your existing software ecosystem, including ERP systems, CRM software, email clients, and other business applications. Consider compatibility, ease of integration, and any potential limitations that may impact your workflows and data interoperability.

Pros

  • Efficient Service
  • Altruistic
  • Generous Negotitation
  • Continually Improving Product

Martha S.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

The Best Document Managing Software

Likeliness to Recommend

8 /10

What differentiates DocuWare from other similar products?

One can access his/her DocuWare account from anywhere. Its synchronize option document management option is very convenient. File cabinets can be easily created. Storing documents on DocuWare is more secure.

What is your favorite aspect of this product?

The data retrieval process is very helpful. It is helpful for users in many ways including education, entreprenuership, and the banking sector. The screens are built according to the ease of user of rather than that of programmer.

What do you dislike most about this product?

If anything I would say that needs little consideration is its high cost. However, the benefits this software is giving us offset the high cost. I am higly impressed with the functions and services of this company and would recommend it with confidence.

What recommendations would you give to someone considering this product?

If anyone is having in understanding its functioning, he/she would go to watch tutorials rather than having someone. You would not regret money spending on it, as it is worth buying the product.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Most Popular DocuWare Comparisons

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