What is DocuSign CLM?
DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign CLM?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
E-Signature
Contract Approval
Clause Management
Contract Authoring
Integration
OCR Support
Obligation Management
Reporting Analytics
Searchable Repository
Redlining
Workflow
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of Customization
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
DocuSign CLM Reviews
Zach J.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2022
Stunning and clever CLM
Likeliness to Recommend
What differentiates DocuSign CLM from other similar products?
DocuSign CLM is a stable, secure, and scalable platform, and these characteristics provide it a competitive advantage over the competition. DocuSign CLM has totally bridged the gap of eSignature workflow by offering a speedier and safer eSign tool and powerful contract lifecycle management solution under one umbrella.
What is your favorite aspect of this product?
I actually love this whole system. It allows us to enjoy reduced contracting response time and expense. Its robust protective layer allows us to work confidently with reduced contract value leaks and mistake rates as well as lower risk vulnerability in the contract lifecycle. It removes all mundane tasks while also allowing us to generate more revenues with improved and automated contract processes.
What do you dislike most about this product?
My only complaint with DocuSign CLM frequently is its delayed deployments, which we have accompanied by high implementation fees. I highly recommend they take instant action to make the deployment easy. DocuSign CLM was challenging for us to get a hand over it because we are acclimated to sophisticated cloud applications like Salesforce and Slack and the different components of the contract lifecycle do not always fit together easily.
What recommendations would you give to someone considering this product?
Users must evaluate it for their needs before purchasing it because it is the best option in some scenarios and settings while in others it is difficult to manage and does not provide sufficient ROI.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
ADITYA R.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2021
Ease of use, Adaptable, great UX,
Likeliness to Recommend
What differentiates DocuSign CLM from other similar products?
Distinctive ability to extract and analyze contract data Great tool for contract management system Streamlines the process of creation of contracts with the help of merge fields and formulas passed from Salesforce through automation
What is your favorite aspect of this product?
Facilitates customers in customizing standard contract processes. Allows creating Contract workflows with a choice of vast range of templates for signatures Arranges all contracts at one place and simplifies the document search process Offers high level of data security Saves time of every stakeholder by facilitating in sending range of versions of contracts which needs approval It is very easy to customize
What do you dislike most about this product?
Its is really challenging to find out its pricing details as it doesn't reveal it I believe Does not offer trial services or any sort of demonstration It is only ideal for big corporates. Not a viable choice for smaller companies who are only looking for a simple & straightforward contract management solution
What recommendations would you give to someone considering this product?
The customer services must work on improving the response time which can take up to a day Must start offering free trials or at least a demonstration to provide a clear picture of the software to the new users Must have a clear line of instructions on how to use it. Navigating through it is not a simple task for many users who are not technically trained
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Vendor Management
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Jun 2021
Very practical UX!
Likeliness to Recommend
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Efficient Service
