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Dayforce

8.4 /10

372 Reviews Write a Review

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

2 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

7 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative

11% Neutral

87% Positive

Pros

Respectful
Continually Improving Product
Enables Productivity
Acts with Integrity

Feature Ratings

Average 82

Payroll Administration

Time and Attendance

Employee Record

Benefits Administration

Compensation Management

Talent Acquisition

Learning and Development

Performance Management

Workforce Planning

Talent Management

Position Management

Vendor Capability Ratings

Average 77

Breadth of Features

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Implementation

Also Featured in...

Workforce Management - Enterprise

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Payroll

Translation missing: en.product_page.ratings.score 8.2

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Talent Management

Translation missing: en.product_page.ratings.score 8.2

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Benefits Administration

Translation missing: en.product_page.ratings.score 8.0

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Dayforce Reviews

Ashaki T.

Role: Human Resources
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Amazing Product!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Great performance management

What is your favorite aspect of this product?

Easy to use The UI is great It is collaborates amazingly

What do you dislike most about this product?

The support team should respond quickly to issues

What recommendations would you give to someone considering this product?

Ceridian dayforce software will change the way you manage the workforce. It has a high ROI.

Pros

Reliable
Enables Productivity
Caring
Saves Time

Amy N.

Role: Human Resources
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to use, single system of record

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

flexibility and transparency

What is your favorite aspect of this product?

the flexibility to support the product internally without a large team

What do you dislike most about this product?

The ad hoc reporting tool is weak

What recommendations would you give to someone considering this product?

It is a solid system, but you will need a BI tool to assist with reporting

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jennifer P.

Role: Information Technology
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Always Improving and Changing

Likeliness to Recommend

7 /10

What differentiates Dayforce from other similar products?

Dayforce is an all in one solution, and as time goes on the different modules interact with each other better and better. The employee experience is one of the best- it is engaging and easy to use even for the most un-tech savvy staff.

What is your favorite aspect of this product?

I love how everything is in one place, and after a learning curve, it is easily managed. I love how they keep adding features and functionality. Benefits administration, and Open Enrollment specifically are very easy to use on both the administrative side and the employee side.

What do you dislike most about this product?

Support could use some work. TIckets will sometimes sit for long periods of time with no activity, and in some cases quite a lot of time is wasted on Zoom calls explaining and re-explaining the same issue over and over. Some issues that should be easy fixes for support are often referred to billable projects.

What recommendations would you give to someone considering this product?

Ceridian needs to hire more support staff so they are not stretched so thin. They should also make their defect list available to customers. Time is wasted opening tickets, and having support research tickets for sometimes weeks to find out that the issue was already a known bug. Ceridian also needs to make the gender field configurable as many states/countries recognize non-binary as a legal gender.

Pros

Security Protects
Continually Improving Product
Reliable
Performance Enhancing

Cons

Under Delivered
Less Efficient Service
Wastes Time

Latest Research

Dayforce

What is Dayforce?

Company Details

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Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Dayforce Ratings

86 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Dayforce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Workforce Management - Enterprise

Payroll

Talent Management

Benefits Administration

Dayforce Reviews

Ashaki T.

Amazing Product!

Likeliness to Recommend

Pros

Amy N.

Easy to use, single system of record

Likeliness to Recommend

Pros

Jennifer P.

Always Improving and Changing

Likeliness to Recommend

Pros

Cons

Most Popular Dayforce Comparisons

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Paycor

Paycom

Title

1
Since last award

1
Since last award

2
Since last award

Feature Ratings

Payroll Administration

Time and Attendance

Employee Record

Benefits Administration

Compensation Management

Talent Acquisition

Learning and Development

Performance Management

Workforce Planning

Talent Management

Position Management

Vendor Capability Ratings

Breadth of Features

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Implementation