What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Editor Functions
Version Control
Searchability
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Vivek k.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
ideal for documentation and collaboration.
Likeliness to Recommend
What differentiates Confluence from other similar products?
confluence organizes cross-team documentation well.
What is your favorite aspect of this product?
centralized project papers make it easier for people to work together and keep track of documents. real-time editing and interaction with jira make work easier.
What do you dislike most about this product?
larger documents with many photos and links delay performance, making sophisticated project management difficult.
What recommendations would you give to someone considering this product?
ideal for atlassian jira-using documentation and project tracking teams.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Deepti Y.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Totally Satisfying and easy to use
Likeliness to Recommend
What differentiates Confluence from other similar products?
It is easy to use its mobile accessibility is too useful which help in maintaining all task aligned easily.
What is your favorite aspect of this product?
Its mobile accessibility feature
What do you dislike most about this product?
Costing Part
What recommendations would you give to someone considering this product?
Its Centralized repository feature make it very unique and with it task management made too easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rohit Kumar G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Fantastic product, but more features can be added
Likeliness to Recommend
What differentiates Confluence from other similar products?
Easy to useConfluence sets itself apart by integrating seamlessly into the Atlassian ecosystem, which facilitates easy collaboration with Jira and other tools.
What is your favorite aspect of this product?
My favorite aspect of Confluence is its collaborative editing feature, allowing multiple users to work on documents in real-time.
What do you dislike most about this product?
The interface can feel cluttered with numerous options, which may overwhelm users initially, making it challenging to navigate and find specific content quickly.
What recommendations would you give to someone considering this product?
I recommend investing time in learning key features like spaces, pages, and permissions.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation