What is Concur Travel?
Simplify travel management and let employees book business travel on their own, at the best rates, and within spending policies. SAP Concur solutions offer you a way to manage your travel program while capturing all the correct data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
4
Since last award
85 Plan to Renew
6
Since last award
75 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+67 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Travel?
Pros
- Respectful
- Reliable
- Efficient Service
- Enables Productivity
Cons
- Leverages Incumbent Status
- Less Inspiring
- Inhibits Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Risk Management
Bank/Credit Card Integration
Policy Configuration/Implementation
Self-Service
Sustainability Reports
Notifications/Alerts/Updates
AI Driven Personalization
Mobile
Travel and Accommodation Booking
Expense Management
Itinerary Management
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Concur Travel Reviews
Christina H.
- Role: Consultant
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
Doesn’t provide a unique value
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
Nothing really
What is your favorite aspect of this product?
No favourite
What do you dislike most about this product?
Available options it provides
What recommendations would you give to someone considering this product?
I wouldn’t invest in this
Pros
- Efficient Service
- Client's Interest First
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Mitch C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Gets the job done but still much to be desired.
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
No real differentiators other than look and feel of the platform
What is your favorite aspect of this product?
Mobile app expense approval feature
What do you dislike most about this product?
Lack of flexibility when searching for and booking travel
What recommendations would you give to someone considering this product?
Better search and filter options for flights. Better ability to book multicity travel all under one trip
Pros
- Security Protects
- Reliable
- Enables Productivity
- Caring
Cons
- Commodity Features
- Leverages Incumbent Status
- Less Efficient Service
vimal k.
- Role: Operations
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Oct 2023
One stop solution for Business travel
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
Concur has everything that supports for Travel expense tracking
What is your favorite aspect of this product?
Control over travel expenses
What do you dislike most about this product?
Outdated User interface
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Inspires Innovation