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Dayforce
8.4 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 82

Payroll Administration

87

Time and Attendance

84

Employee Record

84

Benefits Administration

83

Compensation Management

83

Talent Acquisition

82

Learning and Development

81

Performance Management

81

Workforce Planning

81

Talent Management

80

Position Management

79

Vendor Capability Ratings

Average 77

Breadth of Features

81

Business Value Created

81

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Quality of Features

79

Ease of Customization

76

Availability and Quality of Training

75

Ease of IT Administration

75

Vendor Support

75

Ease of Data Integration

73

Ease of Implementation

69

Dayforce Reviews

Olivia L.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Ceridian Dayforce is an amazing HR solution.

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

The software system is intuitive and pretty straightforward to use, particularly for employees. For administrators, it helps to manage the whole employee life cycle and all of the data you wish is correct at your fingertips.

What is your favorite aspect of this product?

I’m very happy with the method of running payroll. We don’t use Dayforce time clocks however our imports are from all of our store locations and are ready to run successful pay runs and imports. The system is incredibly user-friendly and designed around our needs. I prefer that it’s easy to navigate and extremely organized in terms of putting all information together. Straightforward to navigate your calendar, pay period, holidays, position, etcetera.

What do you dislike most about this product?

Support can use some improvement. There are typically very long wait times for a response, a rush to close tickets without actual solutions, and plenty of your time wasted going back and forth. Not having an allotted account rep to help with support, and having to figure out random support workers that are assigned causes issues. One support person can set something up one way, and another will say that it is incorrect.

What recommendations would you give to someone considering this product?

I prefer however they’re continually rising and adding features. As time has gone on, there has been an enormous improvement in the way the modules communicate with every other. The interface is superb and creates an interesting area for staff. The implementation of the brand new ‘Hub’ has been a huge achievement and is very customizable. For end users, it’s straightforward to navigate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements

Pamela S.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Ceridian Dayforce is a comprehensive HR software!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Fully integrated HR software that encompasses the entire HR life style cycle.

What is your favorite aspect of this product?

Compliance - I feel completely confident in the compliance arena.

What do you dislike most about this product?

My comfort is in the Benefits administration module. On a daily bases, I use HR, reporting and antilithics.

What recommendations would you give to someone considering this product?

invest in the learning modules before you start the implementation process. Have Ceridian provide you with an in person implementation team.

Pros

  • Reliable
  • Unique Features
  • Respectful
  • Security Protects

Cons

  • Less Effective Service

Juli R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Dayforce made payroll processing simpler

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

Day force's ability to perform payroll computations in real time is its strongest feature. After an employee punches out, their time is added to their next pay check.

What is your favorite aspect of this product?

It's great because Dayforce can handle so many different functions, like payroll, time tracking, human resources information system, reporting, and even recruitment. Also, everything is in one place, so there's no need to go to a different system to recalculate when something is changed. Payroll serves my needs quite well, and I appreciate that a lot.

What do you dislike most about this product?

It's not always obvious where to look for a particular file in order to make a necessary change to the configuration. Even while reports have improved greatly, it can still be difficult to modify an existing report by adding a new field, especially when dealing with Payroll or Timesheets.

What recommendations would you give to someone considering this product?

With Dayforce, calculating payroll is much easier for both me and my employees. Data from timesheets and benefits systems is reliably imported into payroll.

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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