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BulkSMS.com

BulkSMS

7.1 /10

15 Reviews Write a Review

What is BulkSMS?

BulkSMS is a SMS messaging service provider offering two-way SMS communication services straight from your internet enabled device. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

Company Details

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BulkSMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BulkSMS.

89 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BulkSMS?

0% Negative

7% Neutral

93% Positive

Pros

Enables Productivity
Effective Service
Performance Enhancing
Helps Innovate

Feature Ratings

Average 78

Text Messaging

Scheduled Messaging

Communication Archive

Application Integration

Mobile Marketing Management

Surveys Feedback

Social Media Marketing Management

Mobile Payments

Marketing Analytics

Opt-in

Loyalty Promotions Management

Vendor Capability Ratings

Average 77

Vendor Support

Ease of Data Integration

Business Value Created

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of Customization

BulkSMS Reviews

Mogomotsi M.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

It’s quite an easy to use system

Likeliness to Recommend

8 /10

What differentiates BulkSMS from other similar products?

It’s simple to use and easy to train others on how to use it.

What is your favorite aspect of this product?

Sending personalised messages and uploading of spreadsheets

What do you dislike most about this product?

Not sending messages to all recipients and yet crediting us

What recommendations would you give to someone considering this product?

To try it out especially for marketing and communication to large groups of people immediately

Pros

Continually Improving Product
Efficient Service
Helps Innovate
Trustworthy

Cons

Vendor's Interest First
Under Delivered
Less Friendly Negotiation

Mark C.

Role: C-Level
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

Simple, straightforward and evolving.

Likeliness to Recommend

9 /10

What differentiates BulkSMS from other similar products?

Pre purchased credits on an easy to allocate basis

What is your favorite aspect of this product?

API integration

What do you dislike most about this product?

Lack of multi account management

What recommendations would you give to someone considering this product?

try it, it works, but has limitations. Some are being addressed, other are not. YMMV.

Pros

Reliable
Performance Enhancing
Enables Productivity
Effective Service

Cons

Commodity Features

Diketso S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

great for announcement and marketing

Likeliness to Recommend

7 /10

What differentiates BulkSMS from other similar products?

It stores contacts in their server and you are able to come back and send messages without uploading contacts again

What is your favorite aspect of this product?

Safety storage for a long period and SMS credits that do not expire.

What do you dislike most about this product?

I can't integrate it to third-party applications for easy contact uploading

What recommendations would you give to someone considering this product?

It is a great product and affordable for marketing and announcement if you have a large number of contact databases.

Pros

Trustworthy
Effective Service
Saves Time
Enables Productivity

Latest Research

BulkSMS

What is BulkSMS?

Company Details

Need Assistance?

BulkSMS Ratings

89 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love BulkSMS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Text Messaging The capability to send messages by SMS in addition to email.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Communication Archive Includes complete conversation or thread archiving capabilities for historical reporting, investigation, audit, and compliance purposes.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Surveys Feedback Enables surveys/feedback forms to be sent to customers​

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Opt-in Provides an opt-in option for potential subscribers.

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

BulkSMS Reviews

Mogomotsi M.

It’s quite an easy to use system

Likeliness to Recommend

Pros

Cons

Mark C.

Simple, straightforward and evolving.

Likeliness to Recommend

Pros

Cons

Diketso S.

great for announcement and marketing

Likeliness to Recommend

Pros

Title

Feature Ratings

Text Messaging

Scheduled Messaging

Communication Archive

Application Integration

Mobile Marketing Management

Surveys Feedback

Social Media Marketing Management

Mobile Payments

Marketing Analytics

Opt-in

Loyalty Promotions Management

Vendor Capability Ratings

Vendor Support

Ease of Data Integration

Business Value Created

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of Customization