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What is Braintree Direct?
Accept and process cards, PayPal, and wallets such as Venmo (US only), Apple Pay, and Google Pay in a single, modern integration. Plus, get industry-leading tools to help prevent fraudulent transactions, manage data security, and streamline operations.
Company Details
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Get AssistanceBraintree Direct Ratings
Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Braintree Direct?
Pros
- Friendly Negotiation
- Reliable
- Enables Productivity
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
POS Verification
POS Integration
Credit Card Processing
E-Commerce Integration
Security
Mobile Payments
Recurring Payments
Digital Wallet Integration
Customer Support
Multi Currency
Integration With Accounting System
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Braintree Direct Reviews
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Oshane H.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Mar 2023
If you like Paypal you will love Braintree !
Likeliness to Recommend
What differentiates Braintree Direct from other similar products?
What I like best about BrainTree is its adaptability. It accepts a wide range of payment methods, such as credit cards, debit cards and PayPal. This helps me to provide a diverse range of payment options to my customers so I do not miss out.
What is your favorite aspect of this product?
What I like best about BrainTree is its strong security features. BrainTree is PCI Level 1 compliant, which means it meets the industry's highest security standards. This provides me with the assurance that my customers information will be safe from cyberthreats.
What do you dislike most about this product?
I dislike the high processing fees.
What recommendations would you give to someone considering this product?
If you like the simplicity of PayPal's payment processing, you'll love the Braintree model. Simply review the processing fees and determine if it is feasible for your company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mzito K.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Coordinated Payment Avenue
Likeliness to Recommend
What differentiates Braintree Direct from other similar products?
Braintree Direct has advanced verification procedure for payment.
What is your favorite aspect of this product?
Braintree Direct has a suitable credit payment structure for enterpises.
What do you dislike most about this product?
Braintree Direct increases the validation of every business concept.
What recommendations would you give to someone considering this product?
Braintree Direct is a useful approach that saves on payment processing aspect.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Caring
Jennie R.
- Role: Information Technology
- Industry: Chemicals
- Involvement: End User of Application
Submitted Oct 2022
Great product for Big Commerce
Likeliness to Recommend
What differentiates Braintree Direct from other similar products?
I can’t speak for other products but I have found Braintree easy to implement to our Big Commerce platform. The digital wallets are simple to connect
What is your favorite aspect of this product?
How easy it is to connect different payment methods
What do you dislike most about this product?
There’s nothing I don’t like about it. I found the Braintree support department particularly helpful when we had a problem with 3D secure but they were knowledgeable and were able to help
What recommendations would you give to someone considering this product?
It’s a great solution for the Big Commerce platform. We have had no issues with implementation.
Pros
- Helps Innovate
- Trustworthy
- Continually Improving Product
- Reliable