What is Avanan?
Avanan is a cloud email security platform that pioneered and patented a new approach to prevent sophisticated attacks. The platform uses APIs to block phishing, malware, and data leakage in the line of communications traffic. This means we catch threats missed by Microsoft while adding a transparent layer of security for the entire suite that also protects other collaboration tools like Slack.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
97 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Avanan?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Anti Malware Behavioral Detection
Anti Phishing and Spear Phishing
Anti Malware Signature Detection
Hosted Email Support
Anti Spam and Bulk Email Detection
Reporting Components
Email Retention and Archiving
URL and Malware Detection
Data Loss Prevention
End User Spam Visibility and Controls
Encryption and Decryption
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of Customization
Breadth of Features
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Avanan Reviews
Seth M.
- Role: Information Technology
- Industry: Agriculture
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2020
Good Peace of Mind
Likeliness to Recommend
What differentiates Avanan from other similar products?
Reliability!
What is your favorite aspect of this product?
Avanan allows us to quickly and easily look through quarantined items and process them. The interface is easy to understand and navigate.
What do you dislike most about this product?
Can't think of anything specific that we ran into. It was sometimes frustrating to have to whitelist things in Avanan and in O365 but that probably had more to do with our setup of O365 than the Avanan product.
What recommendations would you give to someone considering this product?
Avanan is great at what it does, email security. We opted for a more diverse platform in the end but we had no issues with the Avanan email security platform.
Pros
- Reliable
- Security Protects
- Helps Innovate
- Continually Improving Product
Matt H.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2020
The perfect product!
Likeliness to Recommend
What differentiates Avanan from other similar products?
It's just easy to use
What is your favorite aspect of this product?
The support team
What do you dislike most about this product?
I haven't run across an issue with this product
What recommendations would you give to someone considering this product?
You'll save time troubleshooting by giving the support team your email headers and letting them run through them
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
David H.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2020
Easy to use; works really well.
Likeliness to Recommend
What differentiates Avanan from other similar products?
Their pricing was per user per month and extremely simple.
What is your favorite aspect of this product?
It just works. We didn't have to change our MC records to implement it.
What do you dislike most about this product?
Every 3 months or so we'll get a few emails slipping through the cracks; but perfection is unreasonable and they react quickly to support tickets.
What recommendations would you give to someone considering this product?
Compare with competitors, it will pleasantly surprise you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing