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Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon EC2
9.1 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Respectful

Feature Ratings

Average 85

Load Balancing

88

Cloud Integration

88

Capacity Management

87

Encryption and Decryption Support

87

Cloud Backup

87

Access Management

87

Data Migration

87

Systems Performance Management

86

Analytics and Reporting

85

SLA Management

84

Workflow Management

84

Vendor Capability Ratings

Average 85

Business Value Created

87

Quality of Features

87

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Ease of Implementation

85

Ease of IT Administration

85

Availability and Quality of Training

84

Usability and Intuitiveness

84

Ease of Customization

84

Vendor Support

84

Amazon EC2 Reviews

Manoj K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Effortless Scaling and Management

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Amazon EC2 works with AWS CloudWatch, which helps you keep an eye on how your servers are performing. It gives you detailed information so you can improve your system and fix any problems quickly. While other platforms offer basic monitoring, AWS provides more advanced and complete tools to manage everything in one place.

What is your favorite aspect of this product?

I like most about EC2 is how much control it gives me. I can choose the type of server I need, set up the network, and manage security all on my own. This level of customization lets me set things up exactly the way I want, which other cloud platforms don’t offer as easily.

What do you dislike most about this product?

EC2 might not be the best option for small projects or those with low traffic because it can be more expensive and complicated to set up. For simpler or smaller projects, the cost and resources it requires may be too much compared to other cloud services.

What recommendations would you give to someone considering this product?

EC2 gives you a lot of control over security, but you need to set it up properly. I recommend using AWS Identity and Access Management (IAM) to control who can access your resources and making sure sensitive data is encrypted. Don't ignore these security settings, as they are key to keeping your system safe.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rahul M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

The Essential Cloud Platform for Growth

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Amazon EC2 has a huge network of data centers all around the world. This means businesses can host their apps closer to where their customers are, which makes the apps run faster and more smoothly. While other cloud services are also available globally, Amazon EC2 stands out because it has so many different locations to choose from, making it one of the most reliable and accessible cloud options available.

What is your favorite aspect of this product?

I love most about Amazon EC2 is how easily it can grow or shrink based on what you need. If your project needs more power, you can quickly upgrade, and if you need less, you can scale back. This means you only pay for what you actually use, making it both affordable and flexible. Whether you need a small setup for simple tasks or a big, powerful one for heavy workloads, EC2 can handle it all without requiring a lot of setup or upfront costs.

What do you dislike most about this product?

The support you get with EC2 can be limited if you're on a lower-priced plan. While EC2 itself is a powerful tool, the help you receive with a basic plan isn't as fast or detailed as what you’d get with higher-priced plans. This can make solving problems or getting help take longer if you don’t pay for extra support.

What recommendations would you give to someone considering this product?

When using EC2, it's important to make sure your system is secure. This means setting up things like security groups (which act like firewalls) to control who can access your system and key pairs (like special passwords) to keep connections safe. You should also use tools to watch for any unusual activity. EC2 provides the tools, but it’s your job to set them up properly. Taking time to secure everything at the beginning will help keep your data safe.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Julie P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Backbone of Scalable Infrastructure

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Compared to other cloud providers, its diverse instance types and integrations with AWS services provide unparalleled flexibility. Whether you’re running a small test environment or a large-scale production system, EC2 adapts seamlessly.

What is your favorite aspect of this product?

I’ve seen it handle traffic spikes during app launches without breaking a sweat. Combine that with spot instances for cost efficiency, and you’ve got a powerhouse for managing workloads effectively

What do you dislike most about this product?

Configuring security groups and managing IAM roles isn’t exactly intuitive, and a misstep there can lead to vulnerabilities

What recommendations would you give to someone considering this product?

Start with well-defined use cases and leverage AWS’s extensive documentation and training resources. Make sure to implement best practices for security and monitoring from the get-go—tools like CloudWatch and GuardDuty are lifesavers

Pros

  • Unique Features
  • Efficient Service
  • Caring
  • Transparent

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