What is Aloware?
Aloware is a modern contact center solution built to triple performance with unlimited calling, texting, and automation. Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
86 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Aloware?
Pros
- Trustworthy
- Efficient Service
- Client Friendly Policies
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Application Integration
Communication Archive
Scheduled Messaging
Text Messaging
Marketing Analytics
Social Media Marketing Management
Mobile Payments
Loyalty Promotions Management
Opt-in
Surveys Feedback
Mobile Marketing Management
Vendor Capability Ratings
Ease of IT Administration
Vendor Support
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Quality of Features
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Aloware Reviews
Aaron A.
- Role: Sales Marketing
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Feb 2022
easy to use!
Likeliness to Recommend
What differentiates Aloware from other similar products?
easy to use and keep track of clientele
What is your favorite aspect of this product?
again, just easy to use!
What do you dislike most about this product?
no complaints
What recommendations would you give to someone considering this product?
just do it
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Matlyn R.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
I use it daily & love how easy it is to navigate!
Likeliness to Recommend
What differentiates Aloware from other similar products?
In my experience Aloware has more features. From being able to send pictures via txt, from being able to have multiple people calling from 1 line, from being able to power dial all in one place… I love it!
What is your favorite aspect of this product?
My favorite aspect of the product is being able to schedule texts messages & the texting sequences!
What do you dislike most about this product?
I wish the app was a little bit more easy to navigate through but I don’t use it often so it could just be bc I am unfamiliar to it.
What recommendations would you give to someone considering this product?
Learn all the features aloware has to offer!! They have got some good stuff I wish I started to utilize sooner.
Pros
- Continually Improving Product
- Unique Features
- Caring
- Saves Time
solomon c.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Has it's issues, but support is phenomenal
Likeliness to Recommend
What differentiates Aloware from other similar products?
very clear and concise software, but what really sets it apart is the support team
What is your favorite aspect of this product?
Ease of access and use
What do you dislike most about this product?
it can be buggy at times but the support team is in constant contact and able to clear issues in a timely manner
What recommendations would you give to someone considering this product?
add the support team to your slack group
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing