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Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

88

Project Invoicing and Accounting Integration

86

Calendar Integration

86

Email Synchronization & Tracking

85

Workflow Management

85

Resource Management

84

Quote to Project Conversion

84

Document Management

83

Reporting

82

Planning and Scheduling

82

Time & Expense Tracking

82

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Ease of Customization

85

Ease of Data Integration

85

Quality of Features

85

Business Value Created

84

Breadth of Features

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

78

Vendor Support

76

Airtable Reviews

Shane M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Set up automated workflows.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

With the automation options that Airtable provides, you can create automated workflows that save time and minimize human error. Some examples of these workflows include sending emails, changing records, and creating tasks automatically.

What is your favorite aspect of this product?

I enjoy using Airtable because it allows me to collaborate with my team easily while working concurrently on the same database. Real-time synchronization of changes makes sure that everyone involved is always informed. To visualize the data in a way that best meets our needs, I may personalize the databases with various views, like grids, kanban, galleries, and calendars.

What do you dislike most about this product?

Airtable has a lot of flexibility, but it lacks some functionality found in specialized programs for tasks like advanced data analytics, project management, and customer relationship management.

What recommendations would you give to someone considering this product?

Airtable is something I suggest. It provides organizational and data structure flexibility. To gather and handle data effectively, you can design tables, custom forms, and linkages between tables.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniel V.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Full features - even at the free level

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

The UI has a nice slick interface - it takes a little bit of a learning curve, but not really that hard. It's easy to get to and allows great collaboration.

What is your favorite aspect of this product?

The free version is really fully featured - with most of the actual functionality available. You get some niceties with the paid version, but it really offers a great option to try the software and get comfortable with it before committing dollars

What do you dislike most about this product?

Learning where everything is can be a bit daunting. They give you access to lots of tools, but sometimes they are hidden in areas that you didn't know about. Again, once you learn your way around - this doesn't really affect you.

What recommendations would you give to someone considering this product?

Try the free version and see if it works for you. The only real limitation with the free version is the number of editors/creators. But it allows you to see all the possibilities that this awesome platform brings!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Jennifer S.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

A Favorite of the Industry Because It's Fantastic!

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

The power of a database that allows incredibly complex integrations and scaling is unmatched in the industry. We saved countless hours, thousands of dollars and were able to focus on our end product because of Airtable's capabilities and functionality.

What is your favorite aspect of this product?

The massive potential for integration and potential uses for Airtable is not only amazing for business, it's inspiring--our team constantly thinks of new ways to utilize it to expand operations, track internal metrics and develop new products.

What do you dislike most about this product?

There is no complaint I can make about Airtable. Function, price and customer service all exceed our expectations and needs.

What recommendations would you give to someone considering this product?

Research and study the functionalities and get started with Airtable Free to see for yourself. If you research tech stacks featuring Airtable you'll be impressed at how many major companies include Airtable for their products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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