Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

8.8 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
5% Neutral
91% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Transparent
  • Helps Innovate

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

File Transfer

84

Audio Controls

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

84

Keyboard Mouse Control

83

Screen Share

82

Virtual Whiteboard

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Quality of Features

83

Ease of IT Administration

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Business Value Created

82

Availability and Quality of Training

81

Ease of Data Integration

81

Vendor Support

80

Adobe Connect Reviews

Daryl T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Adobe Connect: To meet our needs

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

While you may think that Adobe has great design tools, they also offer online meeting capabilities through Adobe Connect. You will meet in an online meeting room with a custom URL that is always available. You can record your meetings and even republish them. Also, there are plugins (pods) that allow you to do more. Use the Video pod to share a webcam feed, for example. A free trial is available.

What is your favorite aspect of this product?

Usernames and passwords with fixed URLs for meeting rooms. Participant participation rate and monitoring of user activity Integration of questionnaires. Ability to manage the participants who are connected or mute their microphones. Ability to prepare many designs with different content. Has chats. Participants can raise their hands to avoid talking to each other.

What do you dislike most about this product?

Unable to share my computer audio while screen sharing

What recommendations would you give to someone considering this product?

I've found that you can stay in touch with people from all over the country and it's a great way to keep learning visually.

Pros

  • Over Delivered
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Emma Sophia R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Excellent, Reliable, Efficient

Likeliness to Recommend

7 /10

What differentiates Adobe Connect from other similar products?

Recording and editing video is my best experience with this software

What is your favorite aspect of this product?

- I like to be able to integrate music, images, documents, distribute files, links, etc. - The ability to use custom applications / POD - Background noise reduction is a very good function. - Its interface is attractive. - The support they offer is excellent and they are always available for questions or tutorials.

What do you dislike most about this product?

I have had some problems with the audio in the conversations and some errors and incompatibility with Flash Player, but until now nothing

What recommendations would you give to someone considering this product?

I recommend Adobe Connect because it ensures that the visual work remains of the highest quality during these times to continue face-to-face instruction as much as possible.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Walter M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Connect to meetings easily with Adobe Connect

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

What differentiate Adobe Connect is that it offers a diverse set of features with greater functionality.

What is your favorite aspect of this product?

I like the adaptability and many varieties of layouts it offers.Unlike other platforms,Adobe connects offers more breakout rooms and offers Notes or Q and As during meetings.I love that it is easy to rename the web link so that other invited participants in meetings can have a better sense of direction.

What do you dislike most about this product?

It is costly to buy license but works great as a web conference tool.

What recommendations would you give to someone considering this product?

Best tool for those companies looking forward to collaborate during online events as the software offers all the tools you would require.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Most Popular Adobe Connect Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019