What is Acuity Scheduling?
Acuity Scheduling, an online booking platform, is a Squarespace company. In early 2020, we released Squarespace Scheduling. Scheduling and Acuity share nearly all of their features, but Scheduling is built into your Squarespace account. Scheduling can also be an integrated addition to a Squarespace website and can integrate with Squarespace Campaigns. Acuity account owners can give employees different levels of access, including access to specific calendars only.
Company Details
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91 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Acuity Scheduling?
Pros
- Helps Innovate
- Fair
- Transparent
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Calendar Integration
Scheduling Link Creation
Real-Time Calendar View
Automated Notifications
Payment Processing
3rd Party Integration
Mobile
Availability Preferences
Analytics and Reporting
Customizable Branding
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Ease of Implementation
Breadth of Features
Ease of Customization
Vendor Support
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Acuity Scheduling Reviews
Mwambi F.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2023
Valuable Planning App
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Acuity Scheduling has made proper arrangement for business growth
What is your favorite aspect of this product?
Acuity Scheduling has made approach appointment for business procedures.
What do you dislike most about this product?
Acuity Scheduling has incredible structures for beneficial planning
What recommendations would you give to someone considering this product?
Acuity Scheduling has supported the project enhanecement to through business control
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jason R.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Mar 2023
Bookings are inexpensive, easy, and convenient
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
I employ it in a wide range of contexts and enterprises. Their products' adaptability is unparalleled. You can get all of the sample CSS code shown to you in an editable format. As a customer relationship management tool, I use them far beyond their capabilities. More than just a time-management tool. They are much more substantial than that, trust me.
What is your favorite aspect of this product?
Clients could schedule appointments and make payments through Acuity Scheduling. There were no hiccups. Very user-friendly interface. Consumers can contact me to schedule an appointment and make a purchase. All Squarespace and Stripe features are available.
What do you dislike most about this product?
In addition to being knowledgeable and helpful, their assistance was also entertaining. No longer am I confident in my first assessment... By joining a multinational corporation, I believe they lost sight of who they truly were. They used to give discounts to grandfathers but have since stopped doing so.
What recommendations would you give to someone considering this product?
It's simple, inexpensive, and really handy for making bookings and picking out a specific time and date. Provides high-quality, easy-to-use intake forms for use on discovery and employee calls. It works perfectly with my existing website.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
David G.
- Role: Human Resources
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Mar 2023
Great online calendar and appointment scheduling
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
The talent acquisition staff will find Acuity to be a breeze to work with. You have access to everyone's schedules and can reassign interviews amongst the recruiters as admin. Members can reserve rooms via their own personal calendars and links.
What is your favorite aspect of this product?
This ability to create various connections based on appointment types is fantastic. Getting people in for appointments no longer necessitates my sending a barrage of emails or having lengthy phone discussions.
What do you dislike most about this product?
I'd like to see a little more personalization options on the main landing page. When making an appointment, I'd like it if customers could include other email addresses for themselves and any guests they might bring.
What recommendations would you give to someone considering this product?
Acuity has helped our team tremendously with interview scheduling. It integrates with Zoom and can give candidates automatic appointment reminders.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Saves Time