
What is Acuity Scheduling?
Acuity Scheduling, an online booking platform, is a Squarespace company. In early 2020, we released Squarespace Scheduling. Scheduling and Acuity share nearly all of their features, but Scheduling is built into your Squarespace account. Scheduling can also be an integrated addition to a Squarespace website and can integrate with Squarespace Campaigns. Acuity account owners can give employees different levels of access, including access to specific calendars only.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Acuity Scheduling?
Pros
- Helps Innovate
- Fair
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scheduling Link Creation
Calendar Integration
Real-Time Calendar View
Availability Preferences
Automated Notifications
Customizable Branding
Mobile
3rd Party Integration
Analytics and Reporting
Payment Processing
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Ease of Implementation
Breadth of Features
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Quality of Features
Acuity Scheduling Reviews
Meredith H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
Amazing Product
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
The seamless integration with Zoom is particularly useful for virtual meetings, making it a standout feature if I need to coordinate online appointments.
What is your favorite aspect of this product?
I can customize appointment types, forms, and availability, which allows for a flexible setup that matches my specific needs.
What do you dislike most about this product?
The reporting and analytics features are not as robust as I might need for in-depth data analysis.
What recommendations would you give to someone considering this product?
Get input from team members or clients who interact with the tool to understand their experiences and any issues they encounter.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Rachel C.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2024
The Way To "Never Miss An Appointment"
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Not much, but it's more accessible and easy to use on all its available platforms.
What is your favorite aspect of this product?
The automatic notifications and reminders as they have significantly reduced no-shows on appointments
What do you dislike most about this product?
Overwhelming initial set up especially when you prefer to do all necessary customisations and integrations during implementation
What recommendations would you give to someone considering this product?
It's efficiency and reliability for scheduling and booking appointments clearly justifies the cost
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Agnes V.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jun 2024
Simple Superb Appointment Scheduler
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Acuity Scheduling is simple and all-round relevant. It does exactly what an Appointment Scheduler needs to do. You won't jump into features YOU DON'T NEED.
What is your favorite aspect of this product?
Simple and clean design
What do you dislike most about this product?
Lots of conflicts with my desktop's native calendar software.
What recommendations would you give to someone considering this product?
Disable your native calendar tool prior to installing Acuity to avoid disruption of service.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing