What is Knowledge Management Software?
Organizes digital documents and information assets into one collective resource, allowing users to easily store, create, find and share company knowledge. Shared knowledge should be easily accessible by both internal employees and external customers if applicable, and can be used for training, self-service, FAQs, and sharing best practices and processes.
Common Features
Intelligent Search | Rich Text Editor | Cataloging | API Integration | Role-Based Access | Reporting and Analytics | AI Capabilities | Multi-Language Support | Version Control | Workflow and Approval Management | Multiple File Type Support | Bulk Actions | Social Features | Configurable Knowledge Repository
Date compared on April 29, 2024