IT Research & Diagnostics | Info-Tech Research Group

Guided implementations are uniquely valuable experiences included with your membership. An analyst from the team who wrote the research spends time with you over the phone, at key project milestones, to advise, coach, and offer insight. The service is available across our entire range of projects and core processes.

Acquire Infrastructure Services

Rapidly Develop a Visual IT Strategy

Days saved 32

Impact Score 9/10

$24k

Average Dollars Saved

Take Control of Microsoft Licensing

Days saved 7

Impact Score 8/10

$81k

Average Dollars Saved

Develop a PPM Strategy

Days saved 25

Impact Score 9/10

$40k

Average Dollars Saved

Standardize the Service Desk

Days saved 36

Impact Score 9/10

$12k

Average Dollars Saved

Grow Your Own PPM Solution

Impact Score 10/10

Create a Right-Sized DR Plan

Days saved 22

Impact Score 9/10

$75k

Average Dollars Saved

Build a User-Facing Service Catalog

Days saved 23

Impact Score 9/10

$5k

Average Dollars Saved

Implement Agile Practices That Work

Days saved 30

Impact Score 10/10

$37k

Average Dollars Saved

Develop a Business Continuity Plan

Days saved 25

Impact Score 9/10

$29k

Average Dollars Saved

Design an EA Strategy

Days saved 20

Impact Score 9/10

$22k

Average Dollars Saved

Sample Guided Implementations

Every guided implementation starts with a scoping call to determine the project need and align these needs to our best practice methodologies. We have coverage in hundreds of projects across all areas of IT.

Build a Continual Improvement Plan for the Service Desk

Focus

Call #1 Determine the goals of the continual improvement plan, and align them to organizational goals and strategy.
Call #2 Identify critical success factors for the project, conduct a service desk audit, and review the results.

Build

Call #1 Brainstorm and prioritize continual improvement initiatives for the service desk.
Call #2 Draw on the prioritized list of service desk initiatives to build a continual improvement plan and strategic roadmap.

Run

Call #1 Build a plan to communicate progress, promote the benefits of the projects, and reflect on lessons learned.

Develop a Project Portfolio Management Strategy

Get executive buy-in for your PPM strategy

Call #1 Scoping call: discuss the current state of PPM and review strategy options.
Call #2 Understand how to wireframe realistic process goals, rooted in your PPM strategic expectations, that will be sustained by the organization.

Align PPM processes to your strategic goals

Call #1 Examine your current-state PPM process and create a high-level description of the target-state process for each of the five PPM processes (1-2 calls per process).

Complete your PPM strategic plan

Call #1 Assess your PPM tool requirements to help support your processes.
Call #2 Determine the costs and potential benefits of your PPM practice.

Maximize the Benefits from Enterprise Applications with a Center of Excellence

Create a vision for the CoE

Call #1 Understand the significance of building a CoE for your enterprise application. Define the scope of the CoE and identify stakeholders.
Call #2 Align the CoE goals with corporate objectives.
Call #3 Understand the four defining elements of the CoE Operating Model. Determine current support capability under each element.

Design the CoE future state

Call #1 Analyze and classify requirements.
Call #2 Identify CoE initiatives to address classified requirements.
Call #3 Create a map of the ideal state that ties identified initiatives with the CoE Operating Model.

Develop a CoE roadmap

Call #1 Assess the capabilities required to build the CoE.
Call #2 Prioritize CoE initiatives and identify any dependencies.
Call #3 Measure and track the success of each initiative using KPIs.

Extensive Coverage

Because our guided implementations are tied to our research, we have extensive coverage to help you solve your most complex IT problems including accelerating key projects, improving core processes, and becoming a better manager. Become a member, gain instant access to all these topics, and support yourself with access to our world-class analysts!

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