Guided Implementations

Guided Implementation

• Call #1 Develop a sponsored mandate for EA capability
• Call #2 Establish EA capability purpose and strategic direction
• Call #3 Document EA management process
• Call #4 Design EA organization and roles
• Call #5 Standardize EA tools and work products

Engage

• Call #1 Introduce Info-Tech’s business architecture methodology.
• Call #2 Develop a stakeholder engagement strategy.
• Call #3 Review the stakeholder engagement strategy.

Model

• Call #1 Create a strategy map & define value streams.
• Call #2 Model business capability maps.
• Call #3 Map value streams to business capabilities.

Drive

• Call #1 Introduce Info-Tech's capability assessment framework.
• Call #2 Create and assess application capability map.
• Call #3 Analyze investments through initiative portfolio maps.

Focus

• Call #1 Determine the goals of the continual improvement plan, and align them to organizational goals and strategy.
• Call #2 Identify critical success factors for the project, conduct a service desk audit, and review the results.

Build

• Call #1 Brainstorm and prioritize continual improvement initiatives for the service desk.
• Call #2 Draw on the prioritized list of service desk initiatives to build a continual improvement plan and strategic roadmap.

Run

• Call #1 Build a plan to communicate progress, promote the benefits of the projects, and reflect on lessons learned.

Assess security requirements

• Call #1 Understand the value and challenges of security governance and management to create your business case.
• Call #2 Define your risk tolerance and determine your security pressure posture.

Perform a gap analysis

• Call #1 Perform a current state assessment of your capabilities and maturity levels.
• Call #2 Establish the governance and management target state.

Develop gap initiatives

• Call #1 Identify where there are existing gaps and where initiatives should be built.
• Call #2 Prioritize the gaps based on resources and efforts to create an implementation timeline.

Implement gap initiatives

• Call #1 Review and finalize the governance and management roadmap and action plan.
• Call #2 Build out your governance and management deliverables.

Determine mandate and scope

• Call #1 Determine mandate.
• Call #2 Define scope.
• Call #3 Complete project charter.

Assess drivers and constraints

• Call #1 Assess business drivers.
• Call #2 Assess external drivers.
• Call #3 Begin strategy map.

Evaluate the current state of IT

• Call #1 Assess the holistic IT.
• Call #2 Assess the current state of IT for each focus area.
• Call #3 Identify performance data.

Develop a target state vision

• Call #1 Identify target state.
• Call #2 Form target-state options.
• Call #3 Set target-state vision.

Define the transition initiatives

• Call #1 Identify gaps.
• Call #2 Identify transition options.
• Call #3 Select transition initiatives.

Build a roadmap

• Call #1 Determine business-driven priorities.
• Call #2 Plan to manage change and risk.
• Call #3 Finalize roadmap and secure approval.

Execute your IT strategy

• Call #1 Discuss any key metrics.
• Call #2 Identify key execution challenges and possible mitigation techniques.
• Call #3 Identify key objectives for the next three months.

Launch the project

• Call #1 Identify the project leader with the appropriate skills.
• Call #2 Assemble a well-rounded project team.
• Call #3 Develop a mission statement and change messages.

Identify enterprise services

• Call #1 Create a comprehensive list of enterprise services that are used across the organization.
• Call #2 Create a categorization scheme that is based on the needs of the business users.

Identify line of business services

• Call #1 Walk through the two Info-Tech methodologies and understand which one is applicable.
• Call #2 Define LOB services using the appropriate methodology.

Complete service definitions

• Call #1 Decide what should be included and what should be kept internal for the service record design.
• Call #2 Complete the full service definitions.

Guided Implementation

• Call #1 Scoping Call
• Call #2 Review the findings of your current state assessment with an analyst
• Call #3 Finalize cost & benefit assumptions
• Call #4 Discuss your PPM strategy
• Call #5 Right-size PPM tools
• Call #6 Define your near-term plan
• Call #7 Finalize your long-term PPM strategy

Guided Implementation

• Call #1 Define the BCP pilot parameters
• Call #2 Identify existing business processes, dependencies, and alternatives
• Call #3 Determine the desired (target) recovery timeline
• Call #4 Determine the current achievable recovery timeline
• Call #5 Identify and prioritize projects to close recovery timeline gaps and mitigate risks
• Call #6 Document and validate the desired-state incident response plan
• Call #7 Create a plan to complete the BCP process for remaining business units and initiate ongoing BCM

Create a vision for the CoE

• Call #1 Understand the significance of building a CoE for your enterprise application. Define the scope of the CoE and identify stakeholders.
• Call #2 Align the CoE goals with corporate objectives.
• Call #3 Understand the four defining elements of the CoE Operating Model. Determine current support capability under each element.

Design the CoE future state

• Call #1 Analyze and classify requirements.
• Call #2 Identify CoE initiatives to address classified requirements.
• Call #3 Create a map of the ideal state that ties identified initiatives with the CoE Operating Model.

Develop a CoE roadmap

• Call #1 Assess the capabilities required to build the CoE.
• Call #2 Prioritize CoE initiatives and identify any dependencies.
• Call #3 Measure and track the success of each initiative using KPIs.

Guided Implementation

• Call #1 Structure the project
• Call #2 Prioritize IT capabilities
• Call #3 Build the IT organizational sketch
• Call #4 Build the target structure
• Call #5 Implement changes