Google

Destination CRM - Ed Chi Joins Google as a Research Scientist

In The News:

(22-Feb-11) Google has hired Ed Chi, a world-renowned expert in social media, as a research scientist specializing in human interaction. Up until the end of January, Chi was a principal scientist of augmented social cognition at the Palo Alto Research Center (PARC), an institution for...

Tim Hickernell, senior analyst at Info-Tech Research Group, says it is likely that Chi was hired to enhance the company’s social media strategy, but says it is hard to definitively know for sure with Google’s unpredictable track record.

Google Updates Improve Speech Recognition for Contact Center AI

Software Reviews: Industry Coverage

Google has launched several updates for its Contact Center AI product, improving speech recognition accuracy by 40%.

Google has launched several updates for its Contact Center AI product, improving speech recognition accuracy by 40%.. Google has launched several updates for its Contact Center AI product, with its most notable feature “Auto Speech Adaptation” significantly improving speech recognition for voice bots and transcription accuracy.

Google Cloud Introduces a Premium Support Offering – What Took Them So Long?

Software Reviews: Infrastructure & Operations

Google has announced a premium support plan for its cloud customers, promising a 15-minute response to the highest severity tickets. Google’s cloud has long struggled with enterprise customers – especially when compared to giants Microsoft and AWS – and this announcement is the latest...

The new service brings Google Cloud’s offering in-line with that already available with G-Suite. Pricing is based on monthly cloud spend with a base cost of $12,500/month. That’s roughly $150,000/year, which highlights who Google is targeting with this offering.

Backbone Magazine: Google's 14 year run has been nothing short of astounding. Where does it go next?

In The News:

In November 2009, Ben Tseitlin thought he’d seen a strange new wind-powered Prius cruising down a California highway. The car had a spinning attachment bolted onto its roof. He posted the sighting on Facebook and thought little more of it. What he’d seen was a self-driving autonomous car....

The company, founded in 1998, has gone from basic search functionality to effectively owning your digital life. It has rewritten the rules of online video and reached the number-one spot in the mobile phone operating system market. Its reach also extends from the virtual world to the real one.

Google Announces Major G-Suite Updates

Software Reviews: Infrastructure & Operations

Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear attempt by Google to directly compete with Microsoft’s office productivity suite, with several of the G-Suite updates mirroring...

Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications.

Toronto SUN - Microsoft, Yahoo! search engine deal approved

In The News:

(18-Feb-10) Microsoft and Yahoo! say they will move ahead with their joint search engine venture after getting a green light from European and U.S. regulators, though analysts say their union is unlikely to shave much off Google’s dominant market share any time soon. The U.S. Department of...

s search business allows it to become a more credible alternative to Google and provide greater value to advertisers, according to a European Commission statement.

"We Won't Lock You In, We Promise": Google's Anthos Platform

Software Reviews: Infrastructure & Operations

Google touts the avoidance of vendor lock-in as a key benefit of its new Anthos platform.

Anthos is solution stack for managing applications, and it can run in the cloud or on-premises. It includes features such as container orchestration, service management, and configuration and policy management.

Google Stocks Ammunition in the War Against Deepfakes

Software Reviews: Enterprise Architecture

Google continues to be an ally in the war against deepfake deception, releasing a large dataset of video deepfakes that it has produced with the intent of helping researchers detect visual deepfakes.

Google collaborated with Jigsaw, an incubator that lives within Google’s parent firm Alphabet, to release the dataset to the FaceForensics benchmark project. The project is also cosponsored by Google and spearheaded by researchers at the Technical University of Munich and the University Federico II of Naples.

Direct Marketing News - Google eBookstore could create ad-supported book publishing model: experts

In The News:

(7-Dec-10) Google's just launched eBookstore, which made available approximately 3 million digital books from more than 4,000 publishers, will be a boon for the nascent e-tablet market, according to industry experts. It could also usher in ad-supported book publishing. The move is Google's...

The company can also create an ad-supported publishing model, said McQuivey, in his blog post. . (7-Dec-10)  Google's just launched eBookstore, which made available approximately 3 million digital books from more than 4,000 publishers, will be a boon for the nascent e-tablet market, according to industry experts.

Bloomberg Businessweek - Google Web Calling Needs Mobile, Business Support, Analysts Say

In The News:

(27-Aug-10) Google Inc. needs to add more mobile capabilities and support for business customers to its new Internet-calling service to compete with Skype Technologies SA and rival Web-phone providers, analysts said. Google’s Gmail, the third-largest e-mail site with 186 million users...

Google’s Gmail, the third-largest e-mail site with 186 million users worldwide, added a feature this week that lets users make voice calls to a wireless or land-line phone from a computer, the company said in a blog post. Calls to the U.S. and Canada will be free at least until yearend.

Explore Your Options for Managing Chromebooks

Tech Note: Infrastructure & Operations

Google gives enterprise IT departments different Chrome OS management approaches. Pilot each; don’t just use the most familiar one to you.

Google Admin ConsoleThe Google Admin Console is a central hub for managing G-Suite services, Google Chrome browsers, and Chrome OS devices. It can also be used to manage iOS and Android devices via mobile device management (MDM).

Google Cloud

SoftwareReviews

Google Cloud. software-reviews. Google. Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you..

Google Moves Into Banking With Project Cache

Software Reviews: Data & Business Intelligence

Google sets its sights on another vertical to dominate: it plans to start offering checking accounts, reports The Wall Street Journal (WSJ). The service, code-named Cache, will be available next year in partnership with Citigroup and Stanford Federal Credit Union.

In the process it can sell aggregated data to advertisers and consolidate its power and market dominance – not just in the information access and advertisement markets, but also more recently in healthcare and now in financial services. Google checking accounts are just a first step in that direction.

Google Cloud Search

SoftwareReviews

Google Cloud Search. software-reviews. Google. Use the power of Google to search across your company’s content. From Gmail and Drive to Docs, Sheets, Slides, Calendar, and more, Google Cloud Search answers your questions and delivers relevant suggestions to help you throughout the day..

Google and IBM Are Calling for AI Regulation

Tech Note: Data & Business Intelligence

Last week, Google’s CEO, Sundar Pichai, called for new AI regulations. The next day, IBM called for rules to eliminate AI biases that can discriminate against consumers, citizens, and employees based on their gender, age, and ethnicity.

(He is the god of “beginnings, gates, transitions, time, duality, doorways, passages, and endings.”) Janus, writes The Economist, “contained both beginnings and endings within him. That duality characterizes AI, too.” There is “good” AI and “bad” AI, and then there is “good” AI with some bad mixed in – for example, biases.

Amnesty International Calls Google and Facebook a Threat to Human Rights

Tech Note: Data & Business Intelligence

We recently covered Google’s lackadaisical approach to data privacy in the context of its partnership with Ascension, a US healthcare giant. Last month, Google was under fire again, along with Facebook, from Amnesty International.

The report contains recommendations for businesses, too, urging them to: Replace the current surveillance-based business model with a model that is respectful of human rights.Stop lobbying to relax data protection and privacy legislation.Take action to remediate human rights abuses they have caused or contributed to.

ITBusiness - Lax privacy rules get Google off the hook

In The News:

(29-Oct-10) Weaknesses in privacy legislation both in Canada and the U.S. helped Google escape with a mere slap on the wrist over the StreetView WiFi snooping snafu, according to tech and privacy experts. The U.S. Federal Trade Commission, on Wednesday said it has closed its investigation...

The U.S. Federal Trade Commission, on Wednesday said it has closed its investigation into the matter and has back off further privacy breach investigation of the search engine. Jennifer Stoddart, Canadian privacy commissioner, earlier said Google StreetView cars had downloaded much more than they had intended.

Google Titan Security Key

SoftwareReviews

Google Titan Security Key. software-reviews. Google. Google Titan Security Keys provide a powerful layer of security and help to prevent phishing and account hacking. Titan Security Keys are built with a hardware chip that includes firmware engineered by Google to verify the key’s integrity. This helps to ensure that the keys haven’t been physically tampered with..
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