Vendor Landscape: IT Asset Management (ITAM)

Automate hardware and software asset management with the right tools for your environment.


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What matters more, the vendor score or the product score? As you weigh the importance, we will generate the vendor shortlist to match your needs.

View Vendor Shortlist

What is a shortlist?

A shortlist is a personalized list of vendors based on the criteria you define. Your shortlist offers more information about vendor's strengths, weaknesses, price-points, etc, and ranks them according to your needs.

Access this Vendor Shortlist by logging in with your Info-Tech Research Group membership or unlocking this content.


What is a Value Score?

The Value Score indexes each vendor’s product offering and business strength relative to their price point. It does not indicate vendor ranking.

Vendors that score high offer more bang for the buck (e.g. features, usability, stability, etc.) than the average vendor, while the inverse is true for those that score lower.

Price-conscious enterprises may wish to give the Value Score more consideration than those who are more focused on specific vendor/product attributes.

Your Challenge

  • More and more projects require accurate data on contracts, software, and hardware, and in all but the smaller enterprises, this can be very challenging to access and maintain.
  • Automation is crucial to collecting the data, but ensuring the tool actually fits your environment is key to the tool processing the data into usable reports.
  • Start looking at tools with a strong understanding of your needs to ensure a good product match as well as price match. You don’t always have to spend a fortune to find the right solution.

Our Advice

Critical Insight

  • Complex licensing rules can be calculated manually using information gathered through asset discovery. But where the footprint of complex licensing is high, such as a large Oracle solution, tools designed specifically for comparing hardware components to software licensing rules can help to both meet compliance and save significant dollars.
  • Integration with service management tools may be significant to workflow improvement and increased accuracy in data management.
  • Occasionally there is a need for multiple tools in highly complex environments. Choose one to cover the majority of scenarios but add integration to requirements documents. Book a call with an analyst to discuss these options in more detail. 

Impact and Result

  • Understand what features are available from asset management software providers and how they can benefit your organization.
  • Identify an asset management solution that meets your organization’s specific use case without overpaying for unnecessary features.
  • Determine which asset management solution provides the best value for your organization.

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See how all the steps you need to take come together, with tools and advice to help with each task on your list.

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Get to Action

  1. Evaluate the leading ITAM solutions

    Understand the market and available options.

  2. Identify the ITAM solution that best meets your needs

    Develop a shortlist to speed the selection process.

  3. Issue an RFP to the shortlist of vendors

    Solicit responses from shortlisted vendors to find optimal enterprise fit.

  4. Evaluate vendors and select an ITAM solution

    Ensure that selected proponents can deliver when it counts.

Guided implementation icon Guided Implementation

This guided implementation is a three call advisory process.

    Guided Implementation #1

  • Call #1: Shortlist Assistance and Requirements

    Get off to a productive start: Discuss the market space and how vendors are evaluated. Decide which platform suits you best and narrow down the options based on customized requirements.

  • Guided Implementation #2

  • Call #1: RFP and Budget Review

    Interpret and act on RFP results: Review vendors’ RFPs and ensure the solution will meet your needs. Discuss average pricing of solutions and what can fit into your budget.

  • Guided Implementation #3

  • Call #1: Negotiation and Contract Review

    Purchase optimization: Review contracts and discuss best practices in negotiation tactics to get the best price for your solution.

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