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Time Study

Avoid burnout by being smarter with your time.

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Contributors

  • Alain Bouit, CISO, Oregon State Treasury
  • Amanda Bluett, Director of Cyber Defense for APAC, CBRE
  • Bob Turner, CISO, University of Wisconsin- Madison
  • Carl Stolfi, Senior Vice President – Information Security & Compliance, Global Partner LP
  • Chris Borders, Systems Security Engineer, Anne Arundel Community College
  • Claude Sam-Foh, Chief Enterprise Architect, Financial Services Commission of Ontario
  • Clay Jenkins, Information Security and IT Operations Leader
  • Dennis Murathaty, Director and Chief Security Officer, World Intellectual Property Organization
  • Dwayne Stevens, Vice President of Information Security, WestCare Foundation
  • John Pomeroy, Head of Risk Management, Cyber Security & Compliance, City of Toronto
  • John Jessop, Associate director, Affiliate Information Security Program, Planned Parenthood of Southern New England
  • Linda Vigesaa, CIO/CTO – Mt Hood Community College
  • Michael Welch, CISO
  • Rich Yates, Head of IT Risk and Governance, ISG Central Services
  • Rob Chester, Information Security Manager, Pollard Banknote Limited
  • Rob Morse, CIO/CTO, Platte River Power Authority
  • Scott Moser, Senior Director, Cybersecurity & Deputy CISO, Caesars Entertainment
  • Steve Yurich, Information Security Manager
  • Toi Fields, Managing Director of Information Security
  • Warren Seet, Head of Information Security, Auckland Transport
  • Wes Knight, CISO
  • 18 anonymous contributors

Your Challenge

  • In ESG’s 2018 report “The Life of Cybersecurity Professionals,” 36% of participants expressed the overwhelming workload was a stressful aspect of their job.
  • Organizations expect a lot from their security specialists. From monitoring the threat environment, protecting business assets, and learning new tools, to keeping up with IT initiatives, cybersecurity teams struggle to balance their responsibilities with the constant emergencies and disruptions that take them away from their primary tasks.
  • Businesses fail to recognize the challenges associated with task prioritization and the time management practices of a security professional.

Our Advice

Critical Insight

  • The majority of scheduled calendar meetings include employees and peers.
    • Our research indicates cybersecurity professionals spent the majority of their meetings with employees (28%) and peers (24%). Other stakeholders involved in meetings included by myself (15%), boss (13%), customers (10%), vendors (8%), and board of directors (2%).
  • Calendar meetings are focused on project work, management, and operations.
    • When asked to categorize calendar meetings, the focus was on project work (26%), management (23%), and operations (22%). Other scheduled meetings included ones focused on strategy (15%), innovation (9%), and personal time (5%).
  • Time management scores were influenced by the percentage of time spent with employees and peers.
    • When participants were divided into good and poor time managers, we found good time managers spent less time with their peers and more time with their employees. This may be due to the nature of employee meetings being more directly tied to the project outputs of the manager than their peer meetings. Managers who spend more time in meetings with their employees feel a sense of accomplishment, and hence rate themselves higher in time management.

Impact and Result

  • Understand how cybersecurity professionals allocate their time.
  • Gain insight on whether perceived time management skills are associated with calendar maintenance factors.
  • Identify common time management pain points among cybersecurity professionals.
  • Identify current strategies cybersecurity professionals use to manage their time.

Research & Tools

1. Read our Time Study

Read our Time Study to understand how cybersecurity professionals allocate their time, what pain points they endure, and tactics that can be leveraged to better manage time.

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Search Code: 90380
Published: December 6, 2019
Last Revised: December 6, 2019