Reimagine IT Operations for a Cloud-First World
You can’t afford to ignore the fast-changing infrastructure landscape.
- The Business plans to increase its use of cloud services.
- Both the Business and IT are buying cloud services, but Operations isn’t involved until the services break.
- Operational activities aren’t clearly defined or assigned, and things slip through the cracks.
- Operations staff are unsure of their role in your organization in a cloud-first world. Cloud abstracts away many day-to-day operational tasks.
- There is no unifying vision to meet cloud-related operational challenges.
Our Advice
Critical Insight
- Cloud isn’t NoOps! Well-implemented cloud infrastructure reduces tedious, repetitive tasks, and gives operations teams time to take a greater role in planning, management, and governance.
- Form follows function. Structure your operations team to effectively deliver important capabilities that support organizational goals.
- There’s more than one way to change. Find the type, pace, and scope of change that works for your organization.
Impact and Result
- Define the role of Operations in the IT organization, and how Operations will support key cloud initiatives.
- Create a high-level design sketch of the future-state operations team.
- Identify high-importance, low-maturity activities that must be improved to adequately support the new environment.
- Consider whether any activities should be insourced, outsourced, or co-sourced.
- Identify action items and projects that support the transition to the future state design.
- Clearly communicate the rationale for any major changes.
Reimagine IT Operations for a Cloud-First World
Start here – read the Executive Brief
Read our concise Executive Brief to find out why you should prepare Operations for a cloud-first world, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.
1. Assess required operational changes for cloud services
Develop a mission statement for IT operations and identify key operational capabilities and activities to support cloud services.
2. Outline prerequisites for changes to operations
Finalize organizational changes to support cloud services and develop a communication plan.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
9.0/10
Overall Impact
$2,940
Average $ Saved
2
Average Days Saved
Client
Experience
Impact
$ Saved
Days Saved
Cascades, Centre des Technologies
Guided Implementation
9/10
N/A
1
Origin Enterprises PLC
Guided Implementation
9/10
$2,940
2
Dart Enterprises Ltd.
Guided Implementation
7/10
$12,300
10
