Reimagine IT Operations for a Cloud-First World
You can’t afford to ignore the fast-changing infrastructure landscape.
- The Business plans to increase its use of cloud services.
- Both the Business and IT are buying cloud services, but Operations isn’t involved until the services break.
- Operational activities aren’t clearly defined or assigned, and things slip through the cracks.
- Operations staff are unsure of their role in your organization in a cloud-first world. Cloud abstracts away many day-to-day operational tasks.
- There is no unifying vision to meet cloud-related operational challenges.
Our Advice
Critical Insight
- Cloud isn’t NoOps! Well-implemented cloud infrastructure reduces tedious, repetitive tasks, and gives operations teams time to take a greater role in planning, management, and governance.
- Form follows function. Structure your operations team to effectively deliver important capabilities that support organizational goals.
- There’s more than one way to change. Find the type, pace, and scope of change that works for your organization.
Impact and Result
- Define the role of Operations in the IT organization, and how Operations will support key cloud initiatives.
- Create a high-level design sketch of the future-state operations team.
- Identify high-importance, low-maturity activities that must be improved to adequately support the new environment.
- Consider whether any activities should be insourced, outsourced, or co-sourced.
- Identify action items and projects that support the transition to the future state design.
- Clearly communicate the rationale for any major changes.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
Client
Experience
Impact
$ Saved
Days Saved
Cascades, Centre des Technologies
Guided Implementation
9/10
N/A
1
Origin Enterprises PLC
Guided Implementation
9/10
$2,940
2
Dart Enterprises Ltd.
Guided Implementation
7/10
$12,599
10
Facilitating discussion of the topic
Dart Enterprises Ltd.
Guided Implementation
8/10
$14,489
5
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Contributors
Five Anonymous Contributors
Assess Infrastructure Readiness for Digital Transformation
Build a Strategic Infrastructure Roadmap
Map Technical Skills for a Changing Infrastructure & Operations Organization
M&A Runbook for Infrastructure and Operations
Define Your Cloud Vision
Take Control of Cloud Costs on AWS
Take Control of Cloud Costs on Microsoft Azure
Manage Your Technical Debt
Choose a Right-Sized Contact Center Solution
Prepare for Cognitive Service Management
IBM i Migration Considerations
Adding the Right Value: Building Cloud Brokerages That Enable
Drive Technology Adoption
Transform Your Field Technical Support Services
Domino – Maintain, Commit to, or Vacate?
z/Series Modernization and Migration
Embrace the Inevitability of Multicloud
Skills Development on the Mainframe Platform
Build a Strategy to Modernize Your Infrastructure
Run IT By the Numbers
Transform IT, Transform Everything
Sync or Sink: Aligning IT and HR for the Future of Work
The AI Vendor Landscape in IT
The Infrastructure and Operations Playbook