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Manage Third-Party Service Security Outsourcing

Making informed decisions about your outsourcing options.

  • A lack of high-skill labor increases the cost of internal security, making outsourcing more appealing.
  • It is unclear what processes could or should be outsourced versus what functions should remain in-house.
  • It is not feasible to have 24/7/365 monitoring in-house for most firms.

Our Advice

Critical Insight

  • You are outsourcing support, not accountability, unless you preface that with your customer.
  • For most of you, you won’t have a choice – you’ll have to outsource high-end security skills to meet future needs.
  • Third-party service providers may be able to more effectively remediate threats because of their large, disparate customer base and wider scope.

Impact and Result

  • Documented obligations and processes. This will allow you to determine which solution (outsourcing vs. insourcing) allows for the best use of resources, and maintains your brand reputation.
  • A list of variables and features to rank potential third-party providers vs. internal delivery to find which solution provides the best fit for your organization.
  • Current limitations of your environment and the limitations of third parties identified for the environments you are looking to mature.
  • Security responsibilities determined that can be outsourced, and which should be outsourced in order to gain resource allocation and effectiveness, and to improve your overall security posture.
  • The limitations or restrictions for third-party usage understood.

Manage Third-Party Service Security Outsourcing

Start here – read the Executive Brief

Read our concise Executive Brief to understand how to avoid common mistakes when it comes to outsourcing security, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

1. What to outsource

Identify different responsibilities/functions in your organization and determine which ones can be outsourced. Complete a cost analysis.

2. How to outsource

Identify a list of features for your third-party provider and analyze.


Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

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Town Of Halton Hills

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About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Try Our Guided Implementations

Get the help you need in this 3-phase advisory process. You'll receive 8 touchpoints with our researchers, all included in your membership.

Guided Implementation #1 - What to outsource
  • Call #1 - Assess your responsibilities to determine which ones you can outsource
  • Call #2 - Determine your ideal cost savings and benefits from outsourcing
  • Call #3 - Perform costing analysis and evaluate each responsibility

Guided Implementation #2 - How to outsource
  • Call #1 - Understand the third-PP market and determine what variables to evaluate the third-PPs on
  • Call #2 - Identify which features to look for in an MSSP and create a third-PP shortlist
  • Call #3 - Evaluate and rank the third-PPs

Guided Implementation #3 - Manage your third-party provider
  • Call #1 - Create a metrics program and understand how to align your third-PP to your organization
  • Call #2 - Create a third-PP management process

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