Five Secrets to Optimize Your People, Technology, and Budget

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IT is frequently under pressure from the business to deliver projects and services within tight deadlines. When IT cannot deliver on the people or technology side due to resource constraints, IT is often perceived as a bottleneck or inhibitor to success.
Without documented data on the use of people and technology resources, CIOs do not have the evidence they need to demonstrate the strain on IT and the need for increased staff or budget to cover demand.
Software available on the market is expensive and building from scratch is cumbersome. CIOs need reliable processes and tools to be successful.

Our Advice

Critical Insight

Turn “I think” into “I know.” Take the emotion out of decision making by using data to prove the need for budget and staffing changes.
Right-size your resource strategy. You don’t need to know or do everything to get results – know your limits and plan within them.
Take an agile approach to optimization. If you don’t succeed the first time, try again.

Impact and Result

Create a resource strategy that not only demonstrates the work that IT does, but also maximizes IT’s capacity by optimizing the pipeline to get as many IT projects complete as possible.
Build clear reports on IT utilization and productivity and leverage these in critical business and finance conversations.

Five Secrets to Optimize Your People, Technology, and Budget Research & Tools

1. Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should optimize IT resources, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

Five Secrets to Optimize Your People, Technology, and Budget – Executive Brief

2. Structure the project

Identify the organization’s fit for resource strategy optimization and define clear goals and metrics for success.

3. Build the strategy

Identify and document resource supply and demand.

4. Optimize and leverage the strategy

Optimize the resource strategy and identify opportunities to leverage it in key conversations with stakeholders.

Workshop: Five Secrets to Optimize Your People, Technology, and Budget

Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Make the Case for Optimizing Your Resource Strategy

The Purpose

Identify key pain points faced by IT.
Identify IT resourcing goals and metrics.
Identify strategy opportunities.

Key Benefits Achieved

Communicate the challenges and opportunities of completing this project.
Gain a high-level view of resource maturity in your organization.

Activities

Outputs

1.1

Identify resourcing pain points

1.2

Identify key goals and metrics

Clear goals and metrics

1.3

Identify your desired maturity level

1.4

Develop the project purpose statement

Project communication message

Module 2: Develop a Resource Management Strategy

The Purpose

Identify people and technology capacity and demand for the organization.

Key Benefits Achieved

Completed data collection on the organizational needs and capacity for people and technology.

Activities

Outputs

2.1

Interview stakeholders

2.2

Review survey results

2.3

Conduct requirements gathering exercises

2.4

Aggregate results

First draft of the resource strategy

Module 3: Optimize and Leverage the Strategy

The Purpose

Review the first draft of the IT resource strategy, and identify opportunities where you can optimize and leverage the reports.

Key Benefits Achieved

Understand optimization techniques.
Optimize the resource strategy.
Identify opportunities to leverage the strategy.

Activities

Outputs

3.1

Review the utilization graphs

3.2

Identify optimization opportunities

Opportunity overview

3.3

Conduct sensitivity testing

3.4

Determine report use cases

Optimized resource strategy

Five Secrets to Optimize Your People, Technology, and Budget visualization

You can do anything, but you can’t do everything.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Table of Contents

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Guided Implementation 1: Structure the project

Call 1: Scoping call to establish the relevance of this project for your organization
Call 2: Discuss your current state assessment and project plan

Guided Implementation 2: Build the strategy

Call 1: Determine the current capacity for technology and people resources
Call 2: Discuss the project, and non-project demand for technology and people resources

Guided Implementation 3: Leverage the strategy

Call 1: Review your resource strategy conflicts and test optimization methods
Call 2: Discuss and seek out opportunities to leverage the strategy and reports