Shared Services Implementation Customer Communication Plan

Author(s): Darin Stahl

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The communication plan helps you:

  • Document the communication objectives
  • Outline a process map
  • Analyze individual communication styles
  • Document communication plan logistics
  • Track communications timeline

Use this template on an on-going basis to measure and monito the overall success of the transition to a shared services model.

View the Complete Blueprint:

Implement Infrastructure Shared Services

Look before you leap; assess your internal capabilities and develop a careful plan before adopting a shared services model.

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