Maintaining frequent levels of communication between your organization and your customer will be a key success factor for the project. The communication plan:
- Documents the communication objectives.
- Outlines a process map.
- Analyzes individual communication styles.
- Documents communication plan logistics.
- Tracks communications timeline.
Use the communication plan on an on-going basis to measure and monitor the overall success of the transition to a shared services model.
Search Code: 77456
Published: November 26, 2014
Last Revised: May 5, 2015
, shared services