Service Desk Improvement Presentation Template

Author(s): Ken Weston

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Use this presentation template to communicate your proposed changes to the service desk.

  • Identify improvements using Info-Tech Research Group's blueprints on service desks.
  • Use this template to create a presentation for management and IT to communicate the recommended changes.
  • Present your findings to management and obtain formal sign-off.

View the Complete Blueprint:

Improve Service Desk Ticket Intake

Stop settling for “good enough.”

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