Risk Assessment Tool

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Problems are known IT risks. Use this tool to identify how impactful and how frequent the interruptions generated by IT problems are likely to be. Use a voting exercise to capture participants' unfiltered views on frequency and impact, and come to a consensus on how much risk individual problems pose.

Use this tool as part of the full blueprint, Incident and Problem Management.

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Incident and Problem Management

Don’t let persistent problems govern your department.

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