Streamline and standardize the service intake process. This phase will take you through the following activities:

  • Create a centralized intake process to manage all new service ideas.
  • Manage and assess all service proposals consistently using the Value Assessment Framework.
  • Create a process to hand over approved service ideas to the project management office.
  • Transfer completed initiatives to the service catalog.

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Lead Strategic Decision Making With Service Portfolio Management

Ensure you are investing in high-value IT services with a well-managed service portfolio.

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