Lead Strategic Decision Making With Service Portfolio Management – Phase 3: Manage Intake and Assessment of Initiatives

Author(s): Kimberly Jiang, Valence Howden, Paul Brown

Streamline and standardize the service intake process. This phase will take you through the following activities:

  • Create a centralized intake process to manage all new service ideas.
  • Manage and assess all service proposals consistently using the Value Assessment Framework.
  • Create a process to hand over approved service ideas to the project management office.
  • Transfer completed initiatives to the service catalog.