​​Infrastructure and Operations Priorities 2026​ Report

Author(s): Emily Sugerman

Underpinned by Info-Tech survey data, case studies, and insightful interviews with IT leaders, this research defines five key priorities for I&O and actionable recommendations to execute and achieve them in 2026:

  • Rethink Cloud Operations
  • Maximize AI ROI With FinOps
  • Regain Control Through Observability
  • Embrace AI-Enhanced IT Operations
  • Invest in a Culture of Curiosity

Use these five priorities to transform your I&O strategy and boost operational resilience in 2026.