Extend the Service Desk Executive Presentation

Author(s): Michel Hebert, Natalie Sansone, Sandi Conrad

The goal of this template is to help IT make the case for extending service management best practices to other business functions. Use this presentation template to help you organize:

  • The case for a service desk extension.
  • The design of non-IT services for inclusion.
  • The approach to implementing the project.

Use this template as part of the full blueprint, Extend the Service Desk to the Enterprise.