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The goal of this template is to help IT make the case for extending service management best practices to other business functions. Use this presentation template to help you organize:

  • The case for a service desk extension.
  • The design of non-IT services for inclusion.
  • The approach to implementing the project.

Use this template as part of the full blueprint, Extend the Service Desk to the Enterprise.

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Extend the Service Desk to the Enterprise

Position IT as a leader in service management.

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