Exponential IT Service Strategy Workbook

Author(s): Natalie Sansone

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Use this workbook in conjunction with the Info-Tech's blueprint Elevate Your Service Capabilities to Drive Enterprise Value to assess your current and target state for each service capability, and use the results to plan your roadmap for Exponential IT.

Tags

ESM, Enterprise Service Management, Exponential IT, IT Service Management, ITSM, Service Governance, Service Planning & Architecture, roadmap, transformation

View the Complete Blueprint:

Elevate Your Service Capabilities to Drive Enterprise Value

Build a roadmap to shift from IT-centric to enterprise service management practices and drive toward an Exponential IT future.
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