This phase of the blueprint is used in combination with the Metrics Presentation Format Selection Guide. The major activities contained in this phase include:

  • Select presentation format based on stakeholder needs and preference for information
  • Review presentation format with stakeholders

Also In

Develop Meaningful Service Metrics

Reinforce service orientation in your IT organization by ensuring your IT metrics generate value-driven resource behavior.

Related Content

Social

Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.