The pilot assessment results will provide the go/no-go decision that will determine your course of action, requirements, and implementation plan. Use this template to record and review requirements, such as usage, hardware, software, and licensing. Tracking key performance indicators and surveying end users will indicate underlying problems with the implementation.

Measuring these statistics will help the organization answer the following questions:
  • What kind of investment is required to go from the pilot to a full rollout?
  • Are we still on track to achieve the TCO we were hoping for?
  • Have our operational KPI results improved?

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