Create a Winning BPI Playbook – Phase 3: Analyze

Author(s): Evan Destunis, Jenna Schroeder

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This phase of the blueprint, Analyze the Inefficiencies in the As-Is Process, will employ the use of quantitative and qualitative analysis in order to test the root-cause formula. The analysis will draw process conclusions from the current-state process diagram to give a better understanding of where improvement is needed. This phase will take you through the following activities:

  • Analyze the current-state process diagram.
  • Perform a qualitative analysis.
  • Create a data collection plan for the quantitative analysis.
  • Test your root-cause formula with a data collection plan.
  • Perform a quantitative analysis.
  • Review and discuss conclusions from analysis.

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