Case Studies: Design the Employee Experience

Author(s): Jennifer Waxman, Laura Ribadeneira, Carissa Palmer, Nicole Landsiedel

Refer to these case studies for examples of creating an employee experience to meet employee and employer needs.

These case studies will give you examples of:

  • Leveraging customer experience and brand passion to improve employee experience.
  • Embedding design thinking as a cultural tenet.
  • Using empathy to identify employee needs.
  • Prototyping a new solution.