Build a Chatbot Proof of Concept – Phases 1-3

Author(s): Benedict Chang

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Use this blueprint to build a successful chatbot proof of concept (POC) while putting business goals first. This template includes the following sections:

  • Calculating the chatbot ROI
  • Choosing ticket categories for the POC
  • Choosing metrics for the POC
  • Designing integrations
  • Building the conversation trees
  • Building the support team
  • Identifying future steps

View the Complete Blueprint:

Build a Chatbot Proof of Concept

Create value for your business with your chatbot implementation.

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