This content is currently locked.
Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Aerospace.
Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Speak With Your Representative
Request Access To Aerospace
Attract and Retain the Right Talent for Your Service Desk
Deep vertical research so you can explore tailored insights into your industry
Jan 10, 2019
As the competition for talent grows, organizations are devising new strategies to attract and retain qualified IT professionals. This case study discusses the challenges an Info-Tech manufacturing client faced attracting and retaining service desk talent in a tight labor market, and the steps they took to resolve them.
By: Michel Hebert
Latest Aerospace Notes
Meet the Manufacturing Sector Executive Services Leadership Team
By: Chris Goodhue, Steve Schmidt
Manufacturing: Advice From the COVID-19 Roundtable
By: Roberto Eberhardt, Gleb Lisikh
Discussion Summary: Info-Tech LIVE Las Vegas Manufacturing Industry Roundtable
By: Jennifer Perrier, Roberto Eberhardt
Info-Tech’s Virtual Industry Roundtable for Manufacturing: What Your Peers Had to Say
By: Jennifer Perrier, Roberto Eberhardt
IoT-Enabled Preventive Maintenance: Ready or Not, Here We Come!
By: Roberto Eberhardt