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The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results...
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This phase of the blueprint, Redesign IT Governance to Drive Optimal Business Results, will help you create a structure and committees that govern effectively.
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Use the Statement of Business Context customizable deliverable as a point of reference that will guide the direction of the governance redesign.
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The tool is very basic but can be easily adapted to suit each manager's needs. It uses the RACI matrix (responsible, accountable, consulted, or informed) to describe the...
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This template provides a set of sample work unit structures to be altered during the architecture of your target state organizational structure.
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Use this catalog to record critical data points about your key stakeholders and to manage their interests and expectations of the IT organization.
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Today, operating environments change quickly, and it is critical that IT departments develop the competencies employees need both today and in the future. Do this...
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Use the Mentoring Agreement Template to ensure understanding and agreement between both parties of the mentoring relationship.
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Use the Mentoring Program Guidelines Template to help you document your mentoring program.
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Employee value proposition interviews are a useful way to gather employee sentiment in an efficient and direct manner to supplement the focus group and executive data.
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