Small Enterprise Resources - Tools

IT Incident Runbook Prioritization Tool

Prioritize the order in which the IT incident runbooks will be developed based on the frequency and the impact of the potential incidents.

Service Desk Maturity Assessment

The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.

BI Practice Assessment Tool

The BI Practice Assessment Tool will help you analyze your organization's BI practice, determine the BI maturity level, and systematically develop a plan for your target...

BI Initiatives and Roadmap Tool

This tool will help you transform the business intelligence activities from Phases 1 and 2 into comprehensive improvement initiatives, assign responsibility to...

Requirements Gathering Playbook

Adapt this guide to document your requirements gathering process guidelines.

BCP Project Roadmap Tool

Building up business continuity capabilities is a marathon; most organizations don't have the resources to mitigate all risks immediately.

Business Continuity Teams and Roles Tool

Track business continuity teams, roles, responsibilities, and key vendors/suppliers.

Change Management Maturity Assessment Tool

This tool is designed to help organizations assess the maturity of their change management practice and identify gaps in processes.

Small Enterprise Application Portfolio Management Tool

Use this tool to store application information, execute rationalization, and build a portfolio roadmap for your applications.

Vendor Pricing Tool

Use this tool as a template for the vendors to respond with their pricing offer.
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