Small Enterprise Resources - Tools

Change Management Roadmap Tool

This tool is designed to help organizations plan the implementation of their standardized change management practice.

Change Management Metrics Tool

This tool is designed to help organizations record and track key metrics related to change management.

Change Management Risk Assessment Tool

This tool is designed to help organizations assess the risk of incoming changes based on likelihood and impact.

Change Management Maturity Assessment Tool

This tool is designed to help organizations assess the maturity of their change management practice and identify gaps in processes.

IT Incident Runbook Prioritization Tool

Prioritize the order in which the IT incident runbooks will be developed based on the frequency and the impact of the potential incidents.

Service Desk Maturity Assessment

The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.

BI Practice Assessment Tool

The BI Practice Assessment Tool will help you analyze your organization's BI practice, determine the BI maturity level, and systematically develop a plan for your target...

BI Initiatives and Roadmap Tool

This tool will help you transform the business intelligence activities from Phases 1 and 2 into comprehensive improvement initiatives, assign responsibility to...

Requirements Gathering Playbook

Adapt this guide to document your requirements gathering process guidelines.

BCP Project Roadmap Tool

Building up business continuity capabilities is a marathon; most organizations don't have the resources to mitigate all risks immediately.
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