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The BI Practice Assessment Tool will help you analyze your organization's BI practice, determine the BI maturity level, and systematically develop a plan for your target...
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This tool will help you transform the business intelligence activities from Phases 1 and 2 into comprehensive improvement initiatives, assign responsibility to...
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The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.
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Prioritize the order in which the IT incident runbooks will be developed based on the frequency and the impact of the potential incidents.
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This tool is designed to help organizations assess the maturity of their change management practice and identify gaps in processes.
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This tool is designed to help organizations assess the risk of incoming changes based on likelihood and impact.
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This tool is designed to help organizations plan the implementation of their standardized change management practice.
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This tool is designed to help organizations record and track key metrics related to change management.
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Use Info-Tech’s Vendor TCO Tool to normalize each vendor’s pricing proposal and account for the lifetime cost of the product.
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Identify, prioritize, and present initiatives to improve incident and problem management.
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