Small Enterprise Resources - Templates & Policies

BCP Tabletop Planning Template

Use this template to document the output of the BCP tabletop planning exercise and build a recovery workflow.

BCP Notification, Assessment, and Disaster Declaration Plan

Create a process for notification, damage assessment, and disaster declaration procedures that integrate with your business continuity and crisis management plans.

BCP Summary

Summarize your organization's continuity capabilities and objectives in one easy-to-consume document.

Build a Business Case to Improve Change Management Quick Guide

This quick guide is designed to help you build a business case to implement a change management process.

Vendor Scorecard

Assess vendors regularly with useful metrics to optimize your vendor portfolio.

Controlled Vendor Communications Letter

Establish a single point of contact and create a communication vacuum to help leverage your negotiation position.

Change Advisory Board Charter

This template includes all the procedures that CAB members will follow during the change approval process.

Incident and Problem Management Communication Deck

Use this template to make the case for incident management, problem management, and proactive problem management. Projects without executive buy-in are doomed to fail....

List of Sample Problems

Use this list of problems as a place to start when practicing root cause analysis with the problem management team. The template's list of problems includes those in both...

Problem Ticket Template

Use this template to codify which details need to be included in problem documentation, including integration with the incident management process. While most ITSM tools...
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