Small Enterprise Resources - Blueprints

Building Info-Tech’s Chatbot

If you had to start entirely from scratch, with no team or AI technology, how would you start building an AI chatbot? How would you do it in 12 months?

Sync or Sink: Aligning IT and HR for the Future of Work

Explore why HR is a critical partner for IT as organizations face rapid change in skills, collaboration, leadership, and organizational design driven by Exponential IT.

Build an Information Security Strategy for Small Enterprises

Build a business-aligned, risk-aware, holistic security strategy that is suited for your small enterprise: gather business requirements to prioritize improvements; assess...
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The Small Enterprise Guide to People and Resource Management

Small enterprises face a challenge recruiting key talent in an environment where every person matters that much more. Taking a proactive approach to workforce planning, as...
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Ensure DRP and BCP Compliance With Industry Standards

Don’t let the verbose nature of standards documentation such as NIST, HIPAA, PCI, and others overcomplicate your mandate to ensure your business continuity management...
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Right-Size the Service Desk for Small Enterprise

Small enterprises have many of the same issues as large ones, but with far fewer resources. Focus on the most important aspects to improve customer service.
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Essentials of Vendor Management for Small Business

The purpose of the blueprint is to provide small/medium businesses (SMB) with the basic vendor management necessities to maximize their IT vendor investment. SMBs continue...

Incident Management for Small Enterprise

The ability to respond and recover quickly from unplanned incidents is a critical path in becoming a strategic and trusted partner for the business. This blueprint will...

Requirements Gathering for Small Enterprises

Poor requirements are the number one reason that solutions fail to deliver. Build a right-sized and scenario-appropriate requirements gathering process to give the business...

Build an IT Strategy for Small Enterprises

Small enterprise IT leaders are faced with similar expectations to their large or medium counterparts but less resources to meet them. Create an IT strategy based on...
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