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Requirements Gathering for Small Enterprises

Right-size the guidelines of your requirements gathering process.

  • Strong business requirements are essential to solution delivery – inadequate requirements are the number one reason that projects fail.
  • Organizations need a consistent, repeatable, and prescriptive set of guidelines that inform how business requirements gathering should be conducted.

Our Advice

Critical Insight

A successful requirements gathering practitioner is someone who has found balance between communication, documentation, collaboration, and control. For small enterprises, that balance should sway towards communication over documentation and collaboration over control.

Impact and Result

  • Create a playbook that walks the practitioner through elicitation, analysis, and validation.
  • Outline the degree of process rigor throughout these steps and shape your requirements gathering process to fit your common scenarios.

Requirements Gathering for Small Enterprises Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why consistent requirements gathering is so critical and understand how Info-Tech’s methodology helps you right-size your process guidelines.

1. Lay your foundations

Determine the initial process flow and guidelines for requirements gathering.

2. Plan and elicit

Build a scenario-appropriate elicitation framework.

3. Analyze and validate

Create requirement packages fit for purpose.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

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Ben Mackle


  • Douglas Van Gelder, IT Manager, Community Development Commission of the County of Los Angeles
  • Michael Lyons, Transit Management Analyst, Metropolitan Transit Authority
  • Ken Piddington, CIO, MRE Consulting
  • Thomas Dong, Enterprise Software Manager, City of Waterloo
  • Chad Evans, Director of IT, Ontario Northland
  • Three anonymous contributors
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