Learn from your peers in government and public administration. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business...
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A community-based, non-profit healthcare organization has seen a rapid increase in the complexity, scope, and volume of IT services delivered over the past two years. A...
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The IT department’s role in ensuring operational efficiency of companies in both the FinTech and InsureTech industries continues to become more and more important....
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Use this template to document your quality management program strategy.
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Assess your current quality management maturity.
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Use this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas.
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Often times in IT useful Excel tools can be used to make better decisions and save time or money. Info-Tech has produced a useful set of IT tools in Excel to help with a...
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Use this dashboard to track your quality management metrics.
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Use this tool to learn about IT competencies and develop your organization's own functional IT competency framework.
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The IT department of a mid-sized municipality wanted to build its strategic competency, but the team was of the habit of thinking and operating in tactical mode the...
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