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Use this template to document the requirements for your Enterprise Communication and Collaboration System.
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This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create a path forward.
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Use this template to document the communication and collaboration tools that exist in your environment.
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This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create an engagement plan for IT and end users.
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Use this template to create your own internal marketing materials for IT-supported collaboration services.
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Use this template to plan your communications with stakeholder groups about your Enterprise Communication and Collaboration System.
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Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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Read this Executive Brief to understand why service management Implementations often fail and why you should establish governance for service management.
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Use this template to document your service management initiation and governance plan.
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This week's issue is a mirror of last week's adventures: two countries, two subjects, two stories. The first story explores Australia’s business and innovation, and the...
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