|
Healthcare Services IT Stakeholder Satisfaction Benchmarking Report
|
|
|
Use this cheat sheet in conjunction with the Customer Service Training for the Service Desk training deck to review the key points covered in the training on...
|
|
|
Use this worksheet in conjunction with the Customer Service Training for the Service Desk training deck. Review the definition and proficiency levels of the customer...
|
|
|
Use this training deck to deliver customer service training to your IT service desk team.
|
|
|
Read this executive brief to find out why you should deliver customer service training to your team, review Info-Tech’s methodology, and understand the four ways we can...
|
|
|
Deliver a targeted customer service training program to your IT team to enhance their customer service skills when dealing with end users. Improve overall service...
|
|
|
This project includes advice for managers on how to successfully deliver training and how to embed the habits afterward. It also directs managers on how to use...
|
|
|
One of the most pressing social problems in the world today has to do with income inequality and the social disruptions and societal risks attendant with the loss of a...
|
|
|
Use Info-Tech’s 2021 CIO Priorities Report to prepare for the uncertainty of the year ahead. Across our five priorities we provide five avenues through which CIOs can...
|
|
|
Read our concise Executive Brief to understand the top five priorities for CIOs in 2021 and why these are so critical to confronting the year ahead.
|
|
