All Research

Optimize Your CX Strategy – Phases 1-4

Give leaders a unified foundation of data, technology, and behavioral insight.

Optimize Your CX Strategy

This blueprint provides a step-by-step system for designing a measurable, scalable, and buyer-driven CX strategy. It integrates personas, journeys, predictive insights, and...
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Klaviyo Is the CRM for the Retail Store of the Future

Klaviyo is positioning itself as the go-to CRM for B2C retailers, helping brands deliver a seamless customer experience from start to finish. Its technology bridges...

ICP Workbook

Create a personalized approach to defining your ideal customer profile (ICP), uncover valuable insights to develop a targeted account list (TAL), and measure your marketing...

AI Transformation Brief – November 2025

The latest AI investment announcements from Google, Anthropic, Amazon, and Microsoft.

Info-Tech Research Group Named One of North America's Fastest-Growing Companies by Deloitte for 2025 Technology Fast 500 List

Global IT research and advisory firm Info-Tech Research Group has been recognized by Deloitte's Fast 500 program, which recognizes the 500 fastest-growing companies across...

AI Trends 2026 Report: Risk, Agents, and Sovereignty Will Shape the Next Wave of Adoption, Says Info-Tech Research Group

As artificial intelligence continues to evolve and become more deeply integrated into routine processes, Info-Tech Research Group's new AI Trends 2026 report reveals that...

AI Trends 2026 Report

​IT leaders face the complex challenge of balancing AI’s potential with competing risks and responsibilities. Read our AI Trends report now to make smarter, faster AI...

AI Trends 2026

From agentic AI to sovereignty regulations, this research cuts through the hype to deliver actionable insights on the five AI trends that will impact IT most in 2026 and...

Empowering Native American IT Leaders to Drive Modernization: New IT Leadership Curriculum Delivered by Info-Tech Research Group and TribalHub

As Native American and Alaska Native governments, health, gaming, hospitality, and other enterprises look to modernize their technology operations, IT leaders within these...
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