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Develop a Flexible IT Funding Model Storyboard

Unlock the right funding for the right initiative at the right time through a flexible IT funding model created by pulling the right flexibility levers.

Privacy Regulation Roundup

This Privacy Regulation Roundup summarizes the latest major global privacy regulatory developments, announcements, and changes. This report is updated on a monthly basis.

LIVE 2024 Lightning Round Presentations

LIVE 2024’s lightning round presentations offered attendees brief but incisive looks into the most critical topics impacting IT today – guided by some of the best...

LIVE 2024 Keynote Presentations

LIVE 2024 featured enlightening keynote presentations from a world-class lineup of some of the best technology researchers and thinkers in their fields.

AI Transformation Brief – October 2024

The latest AI news on regulations from the United Nations and the state of California along with the latest global AI ranking of nations, the Nobel Prize awarded to AI...

BCP Recovery Playbook for Manufacturing

This playbook helps you document processes and additional details to support BCP..

Service Desk Project Summary

Stakeholder support can make or break a service desk initiative. The Executive Presentation template provides an example of how to organize the process improvements...

User Group Analysis Workbook

Use this template to help analyze the user groups who access your service desk.

Sample Communication Plan

A sample template to guide your communications around the integration and implementation of your overall service desk improvement initiatives.

Service Desk Roadmap

The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project.
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