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Use this dashboard to track your quality management metrics.
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Use the Information Security Program Gap Analysis Tool to conduct a comprehensive assessment of the current state of your program and identify improvement initiatives...
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Use the Information Security Strategy Communication Deck to present the results of the security strategy to stakeholders, and show how the security program will improve...
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Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.
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The purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity.
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Non-IT stakeholders interested in participating in an extension of the service desk will turn to IT for guidance.
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Assess the maturity of your IT disaster recovery plan and identify gaps.
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Use this template to communicate your initial ideas for a new service to stakeholders before building a comprehensive business case.
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CEOs/CXOs are looking to hire or develop a senior security leader and aren't sure how to identify the best candidate. Organizations are looking to optimize their security...
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Organizations must have a clear understanding of their IT services and how IT delivers them. Use the structured guidelines within this blueprint to help you document the...
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