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Controlled Vendor Communications Letter

Establish a single point of contact and create a communication vacuum to help leverage your negotiation position.

Vendor Communication Management Plan

Most SaaS purchases involve a broad range of stakeholders -- create and implement a plan to ensure effective communication throughout the negotiation process.

Release Management Process Standard Template

Use this template to document your release processes, roles and tools of your release management standard.

Release Manager

Use this job description in your search for a release manager.

Optimize Applications Release Management – Phase 3: Roll Out Release Management Enhancements

This phase of the blueprint, Optimize Applications Release Management, will help you build a release management optimization roadmap aligned to your priorities.

Negotiate SaaS Agreements That Are Built to Last – Executive Brief

Read this Executive Brief to understand that contract review needs to look at the contract holistically, instead of just focusing on price.

Negotiate SaaS Agreements That Are Built to Last – Phase 1: Gather Requirements

This phase of the blueprint, Negotiate SaaS Agreements that are Built to Last, will help you gather requirements.

Software Business Use Case Template

Document both functional and non-functional requirements before starting any software purchase. Make sure you know what the business needs and why.

Negotiate SaaS Agreements That Are Built to Last – Phase 2: Redline Contract

This phase of the blueprint, Negotiate SaaS Agreements that are Built to Last, will help you redline your proposed SaaS contract.

SaaS Terms and Conditions Evaluation Tool

Use this tool to assess a proposed contract from a SaaS vendor.
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