SaaS subscription contracts raise unique challenges versus traditional software license agreements and these issues need to be considered, analyzed, and ultimately negotiated with these unique considerations taken into account.
Use this tool to assess a proposed contract from a SaaS vendor. This assessment will assist in the creation of RFPs and identify and prioritize the terms, conditions, and SLAs that are critical to your organization. Clients should aim for a "Fair Deal" set of clauses that will provide the required protection for the buyer and remain fair to the vendor/service vendor.