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Availability and Reliability SLA Metrics Tracking Template

Establish a framework to collect the necessary metrics to properly evaluate current availability and reliability service levels.

Security, Risk, and Software

The reason I'm here this morning is to talk to you mostly about intellectual property protection: how it might apply to you in your own work, and maybe some views of it...

Thestar.com: Shopify shares soar on first day of trading

The Ottawa-based e-commerce company’s IPO at $17 (U.S.) per share raised $131 million.

Pattern Recognition: AI for the Next IA

The power of IAs is not in how human we can make them seem. This, alone, properly understood, will take us far in understanding where IAs are headed in the long term.

Special Letter: Frictionless Commerce

In this discussion, our members will learn how our voices can become the centerpiece for e-commerce security. Is this achievable? Indeed, it is more likely inevitable.

Information Security Awareness and Training Content Development Tool

This tool will help to identify content that should be covered by your security awareness and training program.

Asia Letter, Q3 2015: Asia On The Move

In a week when the president's own party has turned against his most important geopolitical and economic project, the Trans Pacific Partnership, our Asia Editor Scott...

Effectively Recognize IT Employees

You’re busy – don’t make your recognition program more complicated than it needs to be. Focus on day-to-day ideas and actively embed recognition into your IT team’s culture.
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Effectively Recognize IT Employees – Executive Brief

Make the case to revitalize a recognition program if your department is struggling. Explain how the recognition project will be accomplished.

Effectively Recognize IT Employees – Phases 1-3

Follow Info-Tech's straightforward best practices to rapidly build an IT recognition program that drives team effectiveness – without the big financial or time investment.
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